Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect information you voluntarily share. This may include your name, company name, email, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For our corporate clients, we may gather additional business information such as company registration, preferred delivery times, and budget needs. This helps us tailor service to your business.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device details, and how you move through our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal data to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

ForgePassageDomain respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Protection Practices

We are serious about safeguarding your personal data and deploy suitable technical and organizational steps to shield it. This encompasses protected data storage, encrypted messaging, and restricted access to personal information within our team.

Although we employ robust security measures, no online transmission method is entirely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. According to applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to supply our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to remember your preferences and assess site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies could impact site functionality. For detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party websites or services. This privacy policy covers only ForgePassageDomain and our site. We are not accountable for the privacy practices of external sites.

We invite you to check the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When we make significant changes, we will update the "Last Revised" timestamp at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch.